Liaison Landscapes

The cornerstone to our success is building enduring client relationships through a top tier customer service experience, highly active project management, and the commitment of attention to detail, all while remaining on time & on budget. Daily implementation of these values are exactly why Liaison Landscapes provides a service experience that is unparalleled in the contracting world. Our landscape contractors work assiduously to provide a high level of quality. If you’re looking for a high-end landscaping company in San Francisco, CA, give us a call today. Our deck building contractors and pergola builders (among other landscaping specialists) are ready to kick-start your project. The cornerstone to our success is building enduring client relationships through a top tier customer service experience, highly active project management, and the commitment of attention to detail, all while remaining on time & on budget. Daily implementation of these values are exactly why Liaison Landscapes provides a service experience that is unparalleled in the contracting world. Our landscape contractors work assiduously to provide a high level of quality. If you’re looking for a high-end landscaping company in San Francisco, CA, give us a call today. Our deck building contractors and pergola builders (among other landscaping specialists) are ready to kick-start your project.

Paul W
5 Star
From start to finish, Liaison Landscapes exceeded my expectations. I had a vague concept of what I wanted in a backyard, but I needed profession help! I had a list of must haves, wants, and aspirational items. Elliott was able to help design a project that we could work on in stages. I gave them a budget and we were able to get the majority of the things I wanted within the budget! The team was professional, courteous, and efficient! I can't believe how quickly they were able to finish the project, and they left the space neat and clean. I appreciate the flexibility when I wanted things moved or changed (even while the project was happening). I appreciate Markus' availability to review the work and his desire to make sure I was happy with the final results. If you are looking for a landscaping company to help you design your outdoor living space, and then bring it to life, Liaison Landscapes is your place!
Wednesday 22nd November 2023

Javier Rey
5 Star
Markus and team did an awesome job on our backyard. We gave them a rough idea of what we wanted and they came up with a great design that fit our budget. They got the work done quickly and were very professional. Every guy on the team took a lot of pride in their work and made sure it was done correctly. They worked with our last minute adjustments and made sure the final result was something we were happy with. We used to avoid going in our backyard because of the mess that it was but now we love it!
Thursday 15th June 2023

Michael Dechert
5 Star
Markus and his team did an INCREDIBLE job on our major backyard renovation. The design itself was creative and beautiful. Markus listened to everything we wanted and incorporated it into the design perfectly. The work itself was done on time and within budget. His entire team was very professional and effective. It was a disruptive project but we had multiple neighbors tell us how great all the workers were throughout it. They were flexible with our timing and requirements and the communication was great throughout the entire project. We've had numerous people over to the backyard since it was completed and everyone is amazed by how beautifully it turned out. We honestly can't recommend Liaison Landscapes highly enough.
Thursday 9th November 2023

Tyson Quick
1 Star
The Worst Business Owner I've Ever Worked With First, I want to mention that I am also a business owner with 15 years of experience, so I understand the challenges of running a business. That said, Markus at Liaison is the worst business owner I've ever had the misfortune of working with. I first contacted Liaison in September 2021 and received a top-end quote of $99,646. I signed the contract expecting work to begin within a month. However, seemingly because Markus took on every project he could get, my project was delayed until February 2022. Then, when work was supposed to start, they said they forgot to get the permit, pushing the project back again to March 2022 - a full 6 months after I signed the contract. The project finally ended, unfinished, in October 2022 - an astonishing 7 months after it began. During this entire time, my yard was torn up with a portable toilet in the front. There was no sense of urgency or efficient project management. I wish the delayed start was the end of my issues with Markus and Liaison, but it was just the beginning of the worst contracting experience of my life. Once the project finally started, I was informed that Sean, the project manager I originally met with, had quit. I was left without a project manager for weeks while the subcontractors tried to figure things out on their own. I had only met Markus in person for 10-15 minutes when he came to tell me Sean left. The project began with demolition and trenching. The trenching bill came in at exactly the high end of the original quote, even though it was supposed to be based on hours worked. It became clear that hours weren't being tracked in detail and Markus planned to simply bill the maximum for each line item. The original quote only included a line for "Retrofit existing - Time and material at $85 pr. hr." Yet I was billed $7,200 for trenching alone, not even the irrigation retrofit. No change order was ever made for this major scope increase. Next was the hot tub pad and decking, which ended up costing nearly $50,000. Issues included: - The deck was finished before the gas line was hooked up, requiring boards to be pulled up - The deck finish needed to be redone by a third party - The removable stairs to access the hot tub panel were misaligned and wobbly Furthermore, despite repeatedly communicating our desire for a clover lawn, Markus' crew showed up one day and added gravel, compacting it down because they thought we wanted grass turf. This not only added cost but required completely tearing up the yard later because they didn't fully remove the gravel, leaving the soil too compact for growth. When it came time for planting, the crew brought about 20% of the wrong plants. After I rearranged many of them into the correct layout, we later discovered that some still weren't the ones we originally selected. Many aspects of the project were changed without any negotiation. When I brought this up, I was told that I had made the changes myself, without any evidence or even an in-person conversation. This is the result of a detached business owner who has taken on too many contracts, a lack of project management, poor business organization, and/or blatant dishonesty. After more than a year, $125,000 paid, going through two project managers who did next to nothing, a budget overrun of nearly 30%, much of the original plan scrapped, and having to redo a lot of the work ourselves, I was done with this disorganized company. The only positive was working with Ernie, the electrical/gas subcontractor, who demonstrated integrity, communication, respect, and quality work. I strongly encourage anyone considering a project larger than simple decking or fencing to find a different contractor. Even for those, I'd advise finding someone more organized and honest to work with than Liaison. The experience was so bad, I am likely considering a lawsuit against Markus and Liaison.
Saturday 16th March 2024

gmalyova
5 Star
Writing this review as I sit on my beautiful deck in my amazing backyard which was recently completely redone by Liaison. Markus and his crew (Elvis) were great to work with and we couldn’t be happier. Our project was pretty intensive - we had the typical small SF city lot: sloping as we are on a hill, concrete, old fences and failing retaining walls. We wanted to make it usable, low maintenance, utilizing every inch of the space and of course, nice to look at. Not without its challenges, but with each new “curveball” thrown at us during the project, we were able to work with Markus and Elvis to come up with a solution that met our needs and didn’t slow the project down. Besides having a great working relationship, the quality of work is top notch. We’ve had a ton of compliments and are definitely the envy of all our neighbors. Even after the project has finished, Markus has been available for follow up questions or minor adjustments we wanted to make. Doing big backyard projects like this in SF is always challenging (old homes, various city stuff, neighbors, cost), but Liaison was a great choice and we can’t recommend them highly enough.
Wednesday 26th January 2022